Returns & Exchanges
At HawksShop, we want you to be fully satisfied with your gear, which is why we offer a 30-day return policy on all unworn sports apparel and equipment. Items must be returned in their original packaging with all tags attached to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original box or a similar sturdy container, ensuring all original tags and documentation are included inside.
- 3.Attach the Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your package, covering any previous shipping barcodes.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; once we receive and inspect the gear, your refund will be processed within 5-7 business days.
